Privacy Policy
This Privacy Policy explains how Xiamen Jinzun E-Commerce Co., Ltd., doing business as jqxzv™, collects, uses, discloses, retains, and protects personal information when you interact with jqxzv.com.
1. Overview
This policy applies when you visit jqxzv.com, place an order, contact Customer Care, use available account functions, subscribe to communications, or otherwise interact with our online store.
2. Information We Collect
Depending on how you interact with the store, we may collect:
- Name, email address, telephone number, billing address, and shipping address.
- Order, transaction, return, refund, and customer-support information.
- Account information and preferences where account services are available.
- Device, browser, network, and approximate location information derived from IP address.
- Information collected through cookies and similar technologies.
- Information you voluntarily provide when contacting us.
Payment-card information is processed by authorized payment providers. jqxzv™ does not store complete payment-card numbers on its own systems.
3. How We Use Personal Information
We may use personal information to process and fulfill orders, provide order and tracking updates, answer customer-service requests, manage returns and refunds, prevent fraud, maintain website security, improve store functionality, comply with legal obligations, maintain transaction records, and measure store performance.
Where permitted, information may also be used to send marketing communications that customers have requested or agreed to receive.
4. How Information May Be Shared
Personal information may be shared where reasonably necessary with service providers involved in operating our store, including Shopify, payment processors, fulfillment providers, shipping carriers, technology vendors, analytics providers, marketing providers, professional advisers, and authorities where disclosure is legally required.
Information may also be disclosed in connection with a business reorganization, financing, acquisition, sale, merger, or similar transaction, subject to applicable law.
5. Cookies & Similar Technologies
Cookies and similar technologies may be used for essential store functions, preference storage, security, performance measurement, analytics, advertising, and related functionality where permitted.
Depending on your location and available store settings, browser controls or privacy-choice tools may allow you to manage certain cookies.
6. Retention
Personal information is retained for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, transaction records, customer support, dispute resolution, fraud prevention, and legal or accounting obligations.
7. Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
However, no internet transmission or electronic-storage method can be guaranteed completely secure.
8. Privacy Rights & Choices
Depending on where you live and applicable law, you may have rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or review of certain privacy decisions.
Identity verification may be required before a request is completed. Privacy requests may be sent to service@jqxzv.com.
9. Marketing Communications
Promotional emails may be unsubscribed from using the unsubscribe mechanism included in the communication where available. Transactional communications relating to an order may still be sent where necessary.
10. Children’s Privacy
Our store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
11. International Data Processing
Because our company, customers, and service providers may be located in different countries, personal information may be processed outside the country where you live.
Where required by applicable law, appropriate measures are used for international data transfers.
12. Third-Party Services
Our store may rely on services provided by Shopify, payment processors, logistics providers, analytics tools, marketing services, and other third parties. Those providers may process information under their own legal responsibilities, terms, and privacy practices.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect operational, technological, legal, or regulatory changes. The current version will be posted on this page with an updated date.